Roundtable ⎸ What AI means for CX
Join us:
Following Reuters Customer Service & Experience West in San Diego, we are bringing together a select group of senior executives for a private dinner to continue the dialogue around the future of AI-powered customer experience.
April 21, 2026
Dora Ristorante
9165 Theatre District Dr
La Jolla, CA 92037 Directions
After dinner - you’ll receive a free custom analysis and playbook from our new “Value Studio” that outlines the ROI and exactly how your organization’s Customer Experience will improve with Parloa.
The real conversation about AI and customer connection
As AI reshapes the enterprise tech stack, customer experience is becoming the proving ground for what works and what doesn’t. This executive lunch brings together leaders from Parloa and Microsoft to explore how agentic AI is evolving across major industries.
Over a curated italian meal at Ci Siamo, we’ll dive into the real-world challenges CX and IT teams are facing today - from scaling automation to maintaining trust and compliance. Hear how AI agents are helping leading brands move from pilot projects to production-ready systems that deliver results.
Expect sharp insights, candid conversations, and a chance to connect with peers facing the same questions.
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