Agentic AI Built for Enterprise Trust and Reliability
Trusted by leading enterprises
Enterprise-Grade Security
Parloa is built on a secure foundation, leveraging enterprise-grade protections like end-to-end encryption, multi-factor authentication, and advanced threat detection. Hosted on Microsoft Azure, our platform ensures robust data security while meeting the most stringent industry standards, including ISO 27001 and SOC 2, to safeguard your customer and business data.
Scalable SaaS Solution
Designed to grow with your business, Parloa’s scalable architecture supports unlimited interactions and adapts to your evolving needs. Whether you’re handling thousands or millions of customer inquiries, Parloa ensures seamless performance, high availability, and SLA-guaranteed uptime — empowering enterprises to scale without complexity or disruption.
Data Privacy & Compliance
Parloa prioritizes data privacy with strict adherence to global regulatory requirements, including GDPR and CCPA. Our platform ensures customer data is handled responsibly, offering customizable retention policies and audit trails. Enterprises can trust Parloa to maintain compliance while safeguarding sensitive information throughout every interaction.
Reliable Use of Generative AI
Generative AI can be unpredictable, but not with Parloa. Our platform incorporates advanced guardrails, content filtering, and monitoring tools to ensure AI Agents stay on-brand, accurate, and aligned with enterprise standards. Experience the transformative power of AI without compromising trust or reliability.
Certified for Trust, Security, and Compliance
At Parloa, we value trust and compliance as much as you do. Our commitment to safeguarding your data is proven by our adherence to industry-leading standards. We meet the rigorous requirements of GDPR and HIPAA, ensuring your customer’s personal and health-related information is handled with the utmost care. Our SOC II attestation and ISO 27001 certification reflect our robust security practices and commitment to managing data safely. Additionally, ISO 17442 and DORA compliance underscore our dedication to legal and operational excellence.
Integrate Parloa With Your Existing Infrastructure
Parloa integrates securely with existing CCaaS platforms like Genesys and Twilio, as well as CRM and ERP systems like Salesforce and ServiceNow. Unlock the full potential of your AI Agents with seamless and secure integration into the tools you already trust.
Words from our customers
Find out more- The flexible AI-based speech recognition makes it easy for callers to communicate their concerns, even if they don’t know the right terminology. They can get in touch with the right person quickly and easily.
Tom Schneider Consultant for Process and Project Management 
- Thanks to Parloa, our customers have the permanent possibility to receive automated answers to all their questions via various channels without being tied to opening hours.
Olivia Szpiech Director of Customer Service 
- Our strong partnership connects the best from both worlds! The combination of Parloa's Conversational AI platform and Microsoft Speech Recognition sets a new standard for outstanding customer experience in contact centers.
Jürgen Dick Channel Sales Manager 
- Our Parloa chatbot uses its comprehensive knowledge to answer our customers’ questions and forwards them to our service team if needed. At the same time, it is a popular “goodie” that allows customers to update their personal data via self-service. We plan to expand these services soon. Our next project: Phonebot!
Jeanine König Project and Process Manager 