Parloa: Contact Center AI

Announcing
Parloa AMP

It’s Time for a New Software Category
to Connect with Customers in the GenAI Era

AI Agent Management Platform

We’re excited to announce our groundbreaking new product: the Parloa AI Agent Management Platform, Parloa AMP. It’s built entirely on the latest generative AI models, and lets you design personal AI agents with natural language briefings instead of script dialog flows. This accelerates time to market and delivers an incredible customer experience.

AMP also provides end-to-end lifecycle management for AI agents. You can build, QA, deploy, iterate, monitor, and scale a team of autonomous agents safely and reliably. This includes simulating and evaluating thousands of customer conversations to fine-tune each AI agent before deploying in your contact center.

Join us on September 12th when we unveil AMP live on stage at our WAVE conference, where you’ll get all the details and learn how to transform the way you connect with every one of your unique customers.

The AMP Vision

We’ve rethought AI for customer service. Again. Parloa’s vision is to enable companies to truly connect with their customers — to make customer service as easy as talking to a friend. The leading brands of this era will provide a personal AI agent for each and every customer. To do this safely and reliably, at global scale, a new kind of platform is required to manage a team of autonomous AI agents: Parloa AMP.

Personal AI Agents

The most natural and skilled AI agents you’ve ever experienced. Created with natural language briefings, instead of scripted dialogue flows.

AI Model & Data Orchestration

Built on top of the latest AI models. Trained and optimized for customer service use cases. Excels on the phone.

AI Agent Lifecycle Management

Run a team of AI agents at enterprise scale. Simulate and evaluate thousands of conversations, to fine-tune autonomous AI agents for quality and reliability.

Sign Up for the Waitlist Today

Join our Insider List to secure your spot on the waitlist. You’ll be first to access Parloa AMP as we ramp up towards its launch at our WAVE conference in September.