Hi, we are Parloa!
We’re one of the fastest-growing AI companies in the world.
Since its launch in 2018, Parloa has evolved from a Berlin-based startup to a global leader in B2B AI solutions. With rapid milestones, including major funding rounds from top-tier investors and international expansion, our journey reflects our commitment to customer-centric innovations that redefine how businesses interact with their customers in the era of AI.
Our Purpose
Making people’s lives easier.
Our Vision
Every customer interaction can be as easy as talking to a friend.
Our Mission
We offer enterprises highly skilled AI agents that engage in natural, personalized conversations with every customer.
Parloans
Nationalities
Offices
Backed by
industry leaders
and visionaries
Parloa is powered by world-class investors, including Altimeter Capital, EQT Ventures, La Famiglia, Mosaic, Newion, and Senovo. We are privileged to have the backing of the founders of leading European unicorns – Bastian Nominacher and Alexander Rinke (Celonis), Erik Muttersbach and Michael Wax (Forto), Hanno Renner (Personio), and Nicolas Peters (Signavio) – as well as German soccer legends Mario Götze and Bastian Schweinsteiger.
Recognized for Excellence
Zurich Insurance Innovation Championship (2024)
Zurich Insurance Innovation Championship (2024)Every year, Zurich Insurance Ltd partners with companies around the world to to deliver innovative services and products. Our initiative with Zurich Group Germany aims to use our contact center AI platform to automate repetitive tasks, freeing up agents to provide faster customer service.
Service Globe Award (2023)
Service Globe Award (2023)At this year’s Service Desk World Conference in Düsseldorf, the project “Digitalization Service Desk” of the Generali Operations Service Platform (GOSP) won with a voicebot from NTT DATA and Parloa.
GO.DIGITAL – Digitalisierung in der Energiewirtschaft Award (2023)
GO.DIGITAL – Digitalisierung in der Energiewirtschaft Award (2023)Our partner E.ON One has been awarded the prestigious GO.DIGITAL – Digitalisierung in der Energiewirtschaft Award 2023! We are thrilled to be part of this well-deserved recognition.
European Contact Centre & Customer Service Awards (2023)
European Contact Centre & Customer Service Awards (2023)We’re excited to announce our joint success at this year’s European Contact Centre & Customer Service Awards (ECCCSA) in the ‘Best Innovation in Customer Service’ category, where we stood out alongside our fantastic partner Transcom and TUI!
Microsoft "German Partner of the Year – Runner-up"-Award (2023)
Microsoft "German Partner of the Year – Runner-up"-Award (2023)Out of more than 4,200 nominations from over 100 countries, Microsoft acknowledged our “outstanding achievements and innovations from across their global partner ecosystem”.
European Contact Center & Customer Service Award (2022)
European Contact Center & Customer Service Award (2022)Our customer HSE Home Shopping Europe GmbH won the ECCCSA in London – the most prestigious award for AI in customer service in Europe!
Service Summit Award (2022)
Service Summit Award (2022)We’re excited to announce our joint success at this year’s European Contact Centre & Customer Service Awards (ECCCSA) in the ‘Best Innovation in Customer Service’ category, where we stood out alongside our fantastic partner Transcom and TUI!
Cooperation Partner of the Year (2022)
Cooperation Partner of the Year (2022)Our customer AdmiralDirekt recognized our successful and trustful cooperation with the AdmiralDirekt AWARD.