Reimagining customer experience with agentic AI
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Who we are
Parloa is the company behind the industry-leading AI Agent Management Platform (AMP), built for enterprise customer service. We’re headquartered in Berlin, with offices in Munich and New York, and a growing team of 300+ people. Founded in 2018 by Malte Kosub and Stefan Ostwald, Parloa is trusted by global enterprises including Decathlon, Generali, TUI and Swiss Life. Backed by Altimeter Capital, Durable Capital Partners, EQT Ventures, General Catalyst, Mosaic Ventures, among others.
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Take it from our customers
The initial tests we ran with Parloa AMP already fully convinced us. We saw rapid success and a high acceptance rate for the AI solution in our stores. With the AI Agent, we want to push the boundaries of what’s possible in customer experience.
Roland Dolle, Leiter Customer Interaction, Data & AI bei A.T.U Auto-Teile-Unger Handels GmbH & Co. KG
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Thanks to Parloa, our customers have the permanent possibility to receive automated answers to all their questions via various channels without being tied to opening hours.
Olivia Szpiech, Director of Customer Service
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This is actually how I have always imagined AI. No more rule-based dialogues but truly individual and customized conversations.
Paul Herbertz, Produktmanager Kommunikationsinfrastruktur, BarmeniaGothaer
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Parloa by the numbers
We’re one of the fastest-growing AI companies in the world.
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Parloans000+
Nationalities00
Offices0
Founders
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Malte Kosub
CEO & Co-founder
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Stefan Ostwald
Chief AI Officer & Co-Founder
Backed by industry leaders and visionaries
We’re powered by world-renowned founders, leaders, and innovators including investors such as Altimeter Capital, Durable Capital, EQT Ventures, General Catalyst, Mosaic Ventures, Newion, and Senovo. Among our angel investors are Jeffery H. Boyd (ex-Booking Holdings), Jonathan Frankle (Databricks), Reid Hoffman (ex-LinkedIn, Microsoft), Claire Johnson (Stripe), Bob Mylod (Booking Holdings), Bastian Nominacher (Celonis), Chad Peets (RPT Capital), Olivier Pomel (Datadog), Hanno Renner (Personio), Alexander Rinke (Celonis), and Steve Singh (ex-Concur, SAP) – alongside German soccer legends Mario Götze and Bastian Schweinsteiger.
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Ready to scale AI agents that actually work?
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