the view Cologne | Tuesday, May 13, 2025, 4:00 – 9:00 PM
Join us at The Heart of AI for a behind-the-scenes look at how Agentic AI transforms customer communication, making it more intuitive, more personal, and truly scalable.
You’ll see the technology in action and discover how leading businesses are using AI to meet real-world customer needs and create standout experiences.
When: May 27, 2025, 4:00 – 9:00 PM
Where: Zoku Vienna
Why Join Us?
Get an in-depth look at the AI Agent lifecycle. You’ll learn how to build and manage AI Agents that make every customer interaction feel seamless and natural, with Parloa AMP, our AI Agent Management Platform.
You’ll leave with a clear understanding of how AI Agents work and how to harness their full potential to drive real impact for your business.
Workshop: Hands-On AI Experience
In the hands-on workshop, you’ll build, test, and optimize your own AI Agent from the ground up, guided by our experienced Sales Engineers.
You’ll get practical insights into how to tailor AI Agents on the Parloa platform to fit your specific business goals and customer needs.
Here’s what we’ll cover:
AI Agent Design
Build your AI Agent, define its behavior, and equip it with the necessary skills.
Testing
Put your AI Agent through various scenarios and assess its performance.
Optimization
Identify performance gaps and fine-tune your AI Agent to ensure it functions exactly as needed.
Experience our AI Agent Management Platform first-hand and gain a deep understanding of what sets it apart. You’ll explore how AI Agents deliver natural, personalized conversations while confidently handling complex inquiries, driving exceptional customer experiences and measurable business impact.
What Else to Expect:
- Learn from the Experts – Get insights into prompt engineering, knowledge integration, and performance optimization.
- Discover Best Practices – See how other businesses successfully integrate GenAI into their strategies.
- Ask the Experts – Get real answers to your specific AI-related questions.
- Network & Connect – Meet industry peers and expand your network over drinks and dinner.
Agenda:
- 4:00 PM – 4:15 PM – Arrival & Check-in
- 4:15 PM – 4:30 PM – Welcome
- 4:30 PM – 6:00 PM – “Build your AI Agent” Session
- 6:00 PM – 6:15 PM – Wrap up and Q&A
- 6:00 PM – 6:15 PM – Drinks, Dinner & Networking