Parloa: Contact Center AI

Event

At the Heart of AI: Parloa x Zurich

25hours Hotel Zurich West | Tuesday, April 1, 2025, 4:00 – 9:00 PM

Generative AI is transforming the way customers interact with your business. Get first-hand insights into how Agentic AI enables personalized, intuitive communication—and see the technology in action at At the Heart of AI!

When: April 1st, 2025.  4:00 – 9:00PM 
Where: 25hours Hotel Zurich West

Why You Should Attend:

Gain a deep dive into the full AI Agent lifecycle. With Parloa AMP, our AI Agent Management Platform, you’ll build your own AI Agent, making every customer interaction as effortless as a conversation with a friend. You’ll walk away with a solid understanding of how AI Agents work and how to unlock their full potential for your business.

Workshop: Hands-On AI Experience

In an interactive workshop, you’ll develop, test, and refine an AI Agent from scratch alongside our experienced Sales Engineers. You’ll learn how to tailor your AI Agent on Parloa’s AI platform to align with your business goals. Key workshop modules include:

AI Agent Design

Build your AI Agent, define its behavior, and equip it with the necessary skills.

Testing

Put your AI Agent through various scenarios and assess its performance.

Optimization

Identify performance gaps and fine-tune your AI Agent to ensure it functions exactly as needed.

By experiencing our AI Agent Management Platform first-hand, you’ll gain an in-depth understanding of its capabilities. You’ll discover what it takes for an AI Agent to engage in natural, personalized conversations and confidentfully handle inquiries—leading to exceptional customer experiences and tangible business value.

What Else to Expect:


  • Learn from the Experts – Get insights into prompt engineering, knowledge integration, and performance optimization.
  • Discover Best Practices – See how other businesses successfully integrate GenAI into their strategies.
  • Ask the Experts – Get real answers to your specific AI-related questions.
  • Network & Connect – Meet industry peers and expand your network over drinks and dinner.

Agenda:


  • 4:00 PM – 4:30 PM – Welcome & Introduction
  • 4:30 PM – 5:30 PM – Hands-on AI Agent Workshop
  • 5:30 PM – 6:00 PM – Keynote Session
  • 6:00 PM – 9:00 PM – Drinks, Dinner & Networking

The event is sold out! Register your interest, and we will get in touch if a spot becomes available.