:format(webp))
Trustworthy
Guardrails, simulation, and continuous evaluation maintain control over AI behavior, prevent hallucinations, and ensure outputs are aligned with business rules and policies.
Parloa x SAP
You want repeat business. Not customers repeating themselves.
Every time a customer has to re-explain their issue, it creates friction, not loyalty. Parloa's AI agents carry context from SAP Service Cloud into every conversation, so nothing gets asked twice and nothing gets forgotten.
:format(webp))
Our trusted customers
One conversation. Powered by the customer truth in SAP.
Connect straight to SAP Service Cloud
Parloa’s agents open the conversation already knowing the order, account, and case history.
Share case updates back
So the next SAP agent - human or AI - picks up exactly where the previous one left off.
Omnichannel interactions
Automated support across voice and digital channels, with context carried across each interaction.
Global scale, local precision
Service tailored to regional needs and languages.
SAP Endorsed App Premium Certification
Parloa is the only customer-facing voice AI and contact center platform to earn SAP endorsed app premium certification.
Testimonials from SAP
"Together with Parloa, we are using AI to connect customer service interactions into the broader customer journey to drive loyalty, trust, and long-term growth."
Christian Klein
CEO of SAP SE
"By linking conversations directly to live business data and service processes, Parloa enables end-to-end resolution within a single, continuous thread. This shifts teams from reactive, one-off responses to streamlined operational support that reduces friction and accelerates resolution times across the organization."
Stuart Bratton
IT Infrastructure Services Tech. Principal Consultant, SAP
:format(webp))
:format(webp))
Parloa x SAP
Customer interactions don't stop at answers.
Move all the way to resolution. Parloa's AI agents manage customer conversations. SAP Service Cloud ensures speed, accuracy, and continuity.
:format(webp))
Production-ready
Leveraging SAP Service Cloud intelligence and business processes, Parloa’s AI agents are designed with context in mind, so they effectively scale in deployment.
:format(webp))
Fast Implementation
Through pre-built integrations and low-code configuration, Parloa leverages existing customer intelligence, data models, and business processes in SAP without the need for heavy development. Helping you experience value faster.
:format(webp))
Parloa x SAP
Built for real-world customer conversations
Across industries, Parloa and SAP Service Cloud work together to resolve high-volume, high-impact customer requests.
Contact
Bring AI into the core of your SAP customer experience.
What’s next?
Once you’ve submitted the form, we’ll reach out to schedule your appointment.
We’ll build a model tailored to your business and show you exactly how Parloa x SAP fits your team.
Book a demo
Bring your own use cases. We'll use real world benchmarks to model the full revenue and cost savings opportunity for your business specifically.