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Put your testing playbook to the test
Simulate real-life conversations, automate evaluation, and fix issues before they reach customers.
AI agents that know what they don’t know
Our platform lets teams test AI agents the right way: before launch, at scale, and under real-world conditions.
For you, that means better business outcomes and more reliable customer experiences.
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Stress test every agent before go live
Evaluate thousands of simulated conversations across scenarios, languages, channels, and edge cases
Blend historical transcripts with synthetic tests for realistic coverage
Test for ambiguity, integrations, and tool calling, fallback behavior, and brand consistency
Test each subtask independently to isolate and fix issues quickly
Switch effortlessly between staging and production to test, iterate, and deploy fast
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Evaluate and act on agent performance
Score agents using both LLM-based evaluations and rule-based criteria
Measure task success, tone, accuracy, and API behavior
Audit thousands of conversations automatically
Trace unexpected agent behavior to its root cause with line-level fix recommendations reviewed and applied inside the platform
Ask questions about your agent performance data in plain language, and get instant answers with prioritized next steps
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What success looks like
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Real-time translation accuracy97%
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Less phone time for staff60%
Design
Design smarter AI agents, for every channel and customer need.
Test
Simulate conversations, auto-evaluate performance, and catch issues early to ensure reliable customer experiences.
Scale
Handle millions of conversations across channels and languages—without compromising performance or experience.
Optimize
Monitor, retrain, and improve agent behavior without disrupting CX. Achieve peak performance with data-driven insights and smart automation.
Secure
Security, compliance, and transparency are at Parloa’s core—so you can deploy AI agents with confidence and control.
Integrations
Integrate AI agents with CCaaS, CRM & more in just steps. Boost automation, consistency & insights across your existing systems.