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Run AI agents on infrastructure you can trust
Security, compliance, and transparency aren’t checkboxes at Parloa—they’re core to how we build, deploy, and scale AI agents for enterprise-grade performance.
Enforce enterprise-grade AI safety across every conversation in real time
Configure per-agent safety controls to block harmful content, detect jailbreak attempts, and restrict off-topic conversations
Define what each agent can and can't discuss with topic enforcement that catches every variation of a request
Detect social engineering, fake verification claims, role switching and PII extraction attempts by analyzing the full conversation history on every turn — not just individual messages
Run safety checks in parallel with every agent response for no added latency
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Safety and security at the core
Encryption at rest and in transit across all interactions
Granular access control with role-based permissions
Pen testing conducted regularly by external provider
Audit-ready architecture with traceable logs
PII redaction and flexible data retention policies
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Govern every agent interaction with complete transparency and control
Embed human oversight at every stage —from simulation testing to real-time monitoring in production
Get audit-ready compliance coverage across every conversation, in real time
Hold every agent to the same quality standard at scale, both before and after deployment.
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Trusted in industries
where failure isn't an option
Parloa powers critical conversations across finance, insurance, healthcare, and more, where uptime, data integrity, and auditability aren’t negotiable.
We work with legal, compliance, and IT teams from day one to ensure confidence across every layer of deployment.
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What success looks like
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Real-time translation accuracy97%
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Less phone time for staff60%
Design
Design smarter AI agents, for every channel and customer need.
Test
Simulate conversations, auto-evaluate performance, and catch issues early to ensure reliable customer experiences.
Scale
Handle millions of conversations across channels and languages—without compromising performance or experience.
Optimize
Monitor, retrain, and improve agent behavior without disrupting CX. Achieve peak performance with data-driven insights and smart automation.
Secure
Security, compliance, and transparency are at Parloa’s core—so you can deploy AI agents with confidence and control.
Integrations
Integrate AI agents with CCaaS, CRM & more in just steps. Boost automation, consistency & insights across your existing systems.